December 5, 2023

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Social media for content marketing involves attracting, engaging, and retaining your audience by crafting and sharing content such as articles, videos, and other relevant media materials. Using content marketing has demonstrated its efficacy, primarily owing to its extensive reach.

Beyond its expansive reach, content marketing works because the attention spans of adults are reducing. Where people favor information in bite sizes, social media enables brands to share content in small chunks that people find easy to consume.

Utilizing social media for content marketing helps keep brands in sync with their customers throughout the sales cycle or customer journey. Download The Social Media Content Creation Kit for your reference, in this kit, we will guide you on how to optimize your content marketing strategy for social media.

How Social Media for Content Marketing Works

Social Media for Content Marketing brand awareness

Source: Marketoonist

Awareness: This marks the initial phase of the customer's journey. You can develop content to inform customers about how your service can assist them, address their concerns, and more. A step-by-step or how-to guide tends to work exceptionally well in this context.

Consideration: Now, let's delve deeper. Offer to help your audience, and explain the advantages they gain from utilizing your service.

Decision: In this stage, craft social media content that simplifies the process for your audience to book your service—whether through a service line, a landing page on your website, or directly on your social media page.

Retention: Once your audience transitions into users, you can develop social media content to keep them engaged. This may involve post-purchase offers, special discounts, etc.

Advocacy: In this phase, utilize content marketing to establish an online community that will evolve into brand advocates.

There are many benefits of using social media for content marketing and we will get into it.

Social Media for Content Marketing: Benefits for Service Businesses

Brand Building: Social media content marketing plays a key role in constructing your brand online. Generating and sharing useful content will enhance your visibility and brand presence.

Increase Your Reach: In social media content marketing it expose your brand to a broader audience, allowing you to transition them gradually from audience members to users/customers.

Organic Growth: While ads are effective for targeted outreach, they come with a cost. If you're just starting and working with a limited budget, utilizing social media for content marketing can assist you in growing your brand organically.

Sales: What is a business without sales? Social media content marketing is a dependable way to boost your sales. By crafting social media content, you can seamlessly guide your audience through their journey until they become users of your service.

5 Ways to Enhance Your Content Marketing Strategy with Social Media

1. Audit Your Social Media Content

This initial step is crucial, and the rationale is straightforward. Understanding your position and identifying both your successes and areas for improvement is key. This prevents unnecessary investment of time and money in every strategy available. Conducting a social media content audit reveals your strengths and weaknesses.

Through this process, you'll gain insights into whether you're producing the appropriate content and effectively reaching your target audience. 

Additionally, it helps determine if you're utilizing the right social channels. The result of your audit will guide your next steps. Let's delve into a simplified overview of how to audit your social media content effectively.

Choose your metrics: which content type are you aiming to audit and what criteria will you use? For instance, you might focus on videos, with metrics such as views, clicks, shares, and so on.

Collect and analyze data: Utilize tools such as BuzzSumo, Hootsuite, or Google Analytics to assess your social media performance. These tools can provide valuable insights and generate reports to assist you in identifying patterns.

Compare against your objectives: Establish a set of general objectives or save the data; you'll need it when formulating your social media content marketing objectives.

Make recommendations: You have the opportunity to suggest improvements for your social media content marketing using the data at your disposal.

Following your audit, you should have a clearer understanding of your current standing, highlighting both your strengths and areas for improvement.

2. Optimize Your Social Media Profile

Optimizing your social media profiles is a straightforward move. The method may vary by platform, but the basic rule is to ensure:

  • Complete your profile information.
  • Use a clear profile image.
  • Incorporate themes that align with your brand colors.
  • Craft a concise description, emphasizing what's valuable for your audience.
  • Ensure your contact details are accurate and complete.
  • Include links to all your other social profiles

Social media optimization is crucial. You aim to establish a positive brand impression and facilitate easy communication. We've developed resources to guide you in doing it correctly. Here are the guidelines for optimizing your Facebook and Instagram business profiles.

3. Set Your Goals

Once you've optimized your profile, it's time to articulate your strategic goals. Your goals must be so clear that everyone associated with your business knows it by heart. Applying the SMART technique simplifies the process. Here's how to go about it.

Social Media for Content Marketing goals

Source: CoSchedule

Specific: Clearly outline the goals you aim to achieve through social media content marketing. For example, you might want to drive more traffic to your website via your Instagram page.

Measurable: Simply put, if you can't measure it, you can't track it. Always assign a number to whatever you aim to achieve. For example, you could set a goal for a 3% increase in traffic.

Attainable: Establishing goals that are realistic helps you keep things in perspective. If you've grown traffic by 1%, aiming for a 10% increase might be impractical. Review your analytics and the findings from your content audit to determine what makes the most sense.

Relevant: Your goal should align with your overall strategy and business objectives. Why do you want to increase traffic? Perhaps you aim to generate leads for your sales team.

Time-bound: It's essential to commit to a specific timeline. For instance, you might aim to achieve 3% traffic growth within the next 4 months.

Defining your goals brings clarity, aids in resource allocation, and establishes the tone for your audience research.

4. Research Your Audience

Once you've established your goals, it's time to zero in on your target audience. You want to identify who they are, their occupations, social and economic status, pain points, goals, and challenges. Additionally, find out which platforms they frequent the most.

Here's the deal: If the majority of your audience is on Facebook, you might end up wasting time and money targeting them on LinkedIn or Instagram. Creating a user persona is one of the most dependable methods to truly know your audience.

Here are the high-level steps to crafting a user persona for your service business.

  • Outline the characteristics of your ideal/target customers.
  • Develop a fictional character embodying those qualities.
  • Research their demographic and psychographic data.
  • Delve into their pain points, challenges, motivations, and goals.
  • Conduct additional research and surveys to enhance your understanding of the persona.
  • Humanize it by assigning a name and adding a photo.

Developing an accurate audience persona takes time, but the benefits are significant. So, don't skip this step. Incorrectly profiling your audience could result in misguided targeting and messaging, potentially harming your brand.

Another effective way to understand your audience and their needs is through social listening. Explore tools like Buffer, Keyhole, and Buzzsumo for social listening insights.

5. Follow a Schedule

Consistency is key when following a content schedule. Use it to plan your topics, timing, and calendar, ensuring alignment with your audience's needs based on your user persona. A schedule not only enhances planning but also aids in effective resource allocation.

For a comprehensive guide on creating impactful social media content for your service business, check out our resource.

If you're still unsure about what to post or how to begin, kickstart your content creation with our Social Media Content Creation Kit. Additionally, to streamline your social media posting and scheduling, explore the variety of automation tools available.

Managing multiple social media profiles can get overwhelming quickly. To stay organized and ensure the right content reaches the right platform, consider utilizing timed social media posts. This approach allows you to coordinate your social media content marketing across various profiles and your website.

Transform Your Business with Social Media For Content Marketing

Harnessing the power of social media for content marketing can be transformative for your business. Starting with an audit and optimizing your profile will set you up nicely. Next, set your goals, understand your audience through research, and maintain a consistent approach in creating and publishing content and marketing materials.

Nevertheless, we recognize that this might be a heavy workload, and you may prefer to concentrate on your core strengths. If so, we have a team of experts to lend you a hand and revitalize your social media content marketing. Apply to work with us now.

Download The Social Media Content Creation Kit for your reference. In this kit, we will guide you in crafting consistent and creative content for your social media.

About the Author

SkySocial Assistant is a boutique digital marketing agency that specializes in Instagram, Facebook & YouTube Marketing and Advertising for Service Businesses and Entrepreneurs Over 40.

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